Lenovo Laptop Camera not Working

Known Error/Issue


Problem

  • The camera on your laptop doesn’t work when video conferencing. It shows a slash through a camera image.

Steps: 

  1. Open the Windows Start menu.
  2. Type out/search for Lenovo Vantage and open the application.
  3. Open Hardware Settings and select Audio/Visual.
  4. Scroll down to Camera Privacy Mode and note the setting it's on.
  5. If the setting is ON, switch it to OFF and try using your camera on the video conferencing platform again.

Details

Article ID: 111137
Created
Wed 7/1/20 10:19 AM