Cisco IP Phone: Conference Phone Overview and Guide

Article Type: General Information

Question:

• How do I use my Cisco IP Phone?

Answer:

Phone Overview

Phone features

	Feature	Function
1	LED Indicators	Three multi-color LED indicators provide call status information: •Off: Ready, Call State Off •Solid amber: Powering On •Solid red: Powering On, Mute, or Voice Message •Flashing red: Hold •Solid green: Dial Tone, Dialing, or Connected •Flashing green: Incoming Call (Ringing/Connecting), or Receiving
2	Microphones	Three internal unidirectional microphones
3	Speaker	Internal Speaker
4	Navigation Button	Allows the user to scroll through menus and highlight items
5	Select Button	Activates the currently highlighted screen menu option
6	On-hook Button	Ends Current Call
7	Volume Up Button	Raises the volume of the speaker (off-hook) and the ringer (on-hook)
8	Volume Down Button	Lowers the volume of the speaker (off-hook) and the ringer (on-hook)
9	Mute Button	Toggles the Mute feature
10	Keypad	Allows the user to dial phone numbers, enter letters, and choose menu items
11	Redial Button	Dials the most recent number you called
12	Directories Button	Toggles the Directories menu. Allows the user to access speed dials and directories
13	Application Button	Toggles the Applications menu. Allows the user to access the Messages, Settings, and Services menus
14	Off-hook Button	Allows the user to go off-hook to:     Invoke a dial tone     Obtain a dial tone to initiate a call     Initiate a call after you enter a phone number     Answer an incoming call     View certain soft keys
15	Soft keys Button	Allows the user to select soft key options that display on the screen
16	Display Screen	Displays conference menus and features

Place a call

Press  either before or after dialing a number

Answer a call

Press , or press Answer

End a call

Press, or press Answer

Mute your Phone

Press

Hold/Resume a call
Press Hold to hold a call
Press Resume to resume a call

Transfer a Call

1. Press Trnsfr
2. Dial “transfer to” number
3. Wait for answer and announce caller
4. Press Trnsfr to transfer the call or press End Call to hang up
5. Press Resume to reconnect to the first caller

Forward All Calls

1. Press the CFwdALL. You will hear a confirmation beep
2. Dial the number to which you want to forward all of your calls
3. Press the pound key (#). The phone display will be updated to show that the call is forwarded
4. To cancel call forwarding, press the CFwdALL soft key