Cisco IP Phone: Conference Phone Overview and Guide

Article Type: General Information

Question:

  • How do I use my Cisco IP Phone?

Answer:

Phone Overview

Conference phone overview

Conference Phone Overview

Phone features
  Feature Function
1 LED Indicators Three multi-color LED indicators provide call status information:
•Off: Ready, Call State Off
•Solid amber: Powering On
•Solid red: Powering On, Mute, or Voice Message
•Flashing red: Hold
•Solid green: Dial Tone, Dialing, or Connected
•Flashing green: Incoming Call (Ringing/Connecting), or Receiving
2 Microphones Three internal unidirectional microphones
3 Speaker Internal Speaker
4 Navigation Button Allows the user to scroll through menus and highlight items
5 Select Button Activates the currently highlighted screen menu option
6 On-hook Button
On hook		 Ends Current Call
7 Volume Up Button Raises the volume of the speaker (off-hook) and the ringer (on-hook)
8 Volume Down Button Lowers the volume of the speaker (off-hook) and the ringer (on-hook)
9 Mute Button Toggles the Mute feature
10 Keypad Allows the user to dial phone numbers, enter letters, and choose menu items
11 Redial Button Dials the most recent number you called
12 Directories Button Toggles the Directories menu. Allows the user to access speed dials and directories
13 Application Button Toggles the Applications menu. Allows the user to access the Messages, Settings, and Services menus
14 Off-hook Button
Off-Hook

Allows the user to go off-hook to:

  •     Invoke a dial tone
  •     Obtain a dial tone to initiate a call
  •     Initiate a call after you enter a phone number
  •     Answer an incoming call
  •     View certain soft keys
15 Soft keys Button Allows the user to select soft key options that display on the screen
16 Display Screen Displays conference menus and features

Place a call

PressOffHook  either before or after dialing a number

Answer a call

PressOffHook , or press Answer

End a call

PressEnd Call, or press Answer

Mute your Phone

PressMute phone

Hold/Resume a call
Press Hold to hold a call
Press Resume to resume a call

Transfer a Call

  1. Press Trnsfr
  2. Dial “transfer to” number
  3. Wait for answer and announce caller
  4. Press Trnsfr to transfer the call or press End Call to hang up
  5. Press Resume to reconnect to the first caller

Forward All Calls

  1. Press the CFwdALL. You will hear a confirmation beep
  2. Dial the number to which you want to forward all of your calls
  3. Press the pound key (#). The phone display will be updated to show that the call is forwarded
  4. To cancel call forwarding, press the CFwdALL soft key

 

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