Help Desk

The Help Desk is your first point of contact for technical assistance on campus. We have a kind and courteous staff on hand to support the computing needs of faculty, staff, and students.

Primary Support Areas

• E-mail (Office 365)
• Mobile (Android, iOS)
• Network Connectivity
• Password/Login Issues
• Printing
• Windows/Mac OS

Contact Information

There are a number of ways to contact the Help Desk for technical assistance:

• Open a Ticket
• Call Us: 763-424-0957
• Email Us: helpdesk@nhcc.edu
• Stop By: CBT 103 (Currently only providing virtual assistance)
• Zoom Room: https://minnstate.zoom.us/j/813110051

Fall/Spring Hours

• Monday - Thursday: 8 a.m. - 7:45 p.m.
• Friday: 7:45 a.m. - 3:45 p.m.
• Saturday/Sunday: Closed

Summer/Intersession Hours

• Monday - Thursday: 8:00 a.m. - 4:00 p.m.
• Friday: 8:00 a.m. - 12 p.m.
• Saturday/Sunday: Closed