Video Classroom Technology Troubleshooting

Troubleshooting

Problem:

• I have no video / the projector is showing no light / the projector screen is blue and says 'no signal.' 

Steps:

• Ask the following questions:

  • Is there any signal on the local monitor or the projector?

  • What input are you using? Local PC (supplied in classroom), Laptop, or DVD player? 

  • If using a laptop, what type of laptop connection? VGA? HDMI?

  • Using the Extron/Crestron control panel (could be push button or touch screen on the podium) confirm the projector button is turned ON.

  • Confirm that the correct input is selected on the control panel.

  • Confirm that the device connected is turned ON (PC, laptop or DVD player).

•     If you are having further issues, please pick up the classroom phone and contact the Help Desk for technician assistance.