How to Change Applications plan in ImageNow/Perceptive

How to

Question:

  • I am getting a “Cannot find application plan that matches (ISRS/Application Window) when printing from my computer (not scanning station)

Answer:

  • Change your Application Plan inside ImageNow to the application plan your department uses to link documents inside ImageNow/Perceptive

 

Steps: 

  1. From your ImageNow Toolbar, select the drop down next to applications

Select application plans from your ImageNow/Perceptive toolbar

  1. Select the application plan your department uses to link documents. You will get a new window that you can close out of. Continue to printing your ImageNow document.

 

Additional Information: 

Contact HelpDesk@nhcc.edu if you still need further assistance.

 

Print Article